Privacy Policy

Steel & Stiletto Consulting LLC ("Company," "we," "us," or "our") operates the website steelandstilettoconsulting.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our website and services.

We may collect the following categories of information:

• Personal Identifiers: Name, email address, phone number, and business name provided through contact forms, chat widgets, or direct communication.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via analytics tools.
• Communications: Messages, inquiries, and any information you voluntarily submit to us.
• Payment Information: If applicable, payment details processed through secure third-party processors. We do not store full card numbers.

We use collected information to:

• Respond to inquiries and provide requested services
• Send service-related communications and updates
• Improve our website, services, and user experience
• Analyze website traffic and usage patterns
• Comply with legal obligations
• Send marketing communications (you may opt out at any time)

We use third-party tools and platforms that may collect or process your data on our behalf, including:

• GoHighLevel (GHL): CRM, chat widget, and marketing automation platform. Subject to GHL's own privacy policy.
• Google Analytics: Website analytics. Subject to Google's privacy policy.
• Payment Processors: Secure third-party payment handling.

We are not responsible for the privacy practices of third-party services. We encourage you to review their respective privacy policies.

Our website may use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

We do not sell your personal information. We may share your information:

• With service providers who assist in operating our business (under confidentiality agreements)
• When required by law, court order, or governmental authority
• To protect the rights, property, or safety of our company, clients, or others
• In connection with a business transfer, merger, or acquisition

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, we securely delete or anonymize it.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at Keitha@steelandstilettoconsulting.com.

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy, please contact: